TEAM STORE TERMS & CONDITIONS
ORDERING WINDOW
STORE OPENS: [START DATE]
STORE CLOSES: [END DATE] AT 11:59 PM
NOTE: ORDERS CANNOT BE PLACED OR MODIFIED AFTER THE WINDOW CLOSES. THIS ALLOWS US TO MOVE THE ENTIRE TEAM’S ORDER INTO PRODUCTION SIMULTANEOUSLY.
SHIPPING & DELIVERY
PRODUCTION TIME: PLEASE ALLOW 3-4 WEEKS FOR MANUFACTURING, QUALITY CHECKS, AND SHIPPING AFTER THE STORE WINDOW CLOSES.
DISTRIBUTION: TO SAVE ON SHIPPING COSTS, ALL ORDERS WILL BE DELIVERED IN BULK TO YOUR GYM FOR PICK-UP. YOU WILL BE NOTIFIED BY THE GYM STAFF WHEN YOUR GEAR IS READY.
RETURNS & EXCHANGES
CUSTOM GEAR POLICY: BECAUSE THESE ITEMS ARE CUSTOM-MADE SPECIFICALLY FOR CANVAS BRAZILIAN JIU-JITSU, WE CANNOT ACCEPT RETURNS OR EXCHANGES FOR SIZING ISSUES. PLEASE REFER TO THE SIZE CHART BEFORE COMPLETING YOUR PURCHASE.
DEFECTS: IF YOUR ITEM ARRIVES DAMAGED OR WITH A MANUFACTURING DEFECT, PLEASE CONTACT US AT INFO@INSTINCTJJ.COM WITHIN 7 DAYS OF DELIVERY.